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Administration Issues

wil6707
Level 1
Level 1

Hello All,

I am running an ACS 4.1 Appliance (1113). A couple of our administrators cannot add users to a group even though I have checked "Grant All" in their privileges. I get the following log in "activity"

"Administrator tried to access the "User list or add/edit" pages but does not have the required privilege."

Again, I have granted them all privileges.

Anyone seen this before?

Thanks,

Wil

3 Replies 3

sahmedshahcsd
Level 1
Level 1

Hi,

Try deleting the users and create it once again grant them all the privileges under Administration Control and Restart the ACS server in Service Control.

HTH

Ahmed

I have the same issue running 4.1.1(23) on my 1111. I deleted the administrative user and cycled the services. User still can't add users.

Can you create admin account using another browser or computer?