MCS7845H1-K9- Cisco Call Manager 5.x

Unanswered Question
Mar 10th, 2009
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The 4 subscribers in the cluster has gone down, and about 2000 IP phones connected to this

CM are down.


To add,there is no link issue,no hardware issue.CCM service restart did not help us,then restarted physically all the four subscribers and found all the IP Phones are registering back with the respective subscribers.


Cpuld you pls share your ideas on this issue.


Looking forward to hear from you guys..

shiv

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gogasca Tue, 03/10/2009 - 01:53
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this will require more analisys.

CCM SDI SDL

Perfmon logs

app and syslog viewer

if possible and available sniffer captures from ip phone and cucm

you may need to contact us for a tac case

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