We are using Cisco works LMS 3.0.1 in our company.
The version of common services is 3.1.1 and campus manager is 5.0.4 .
The devices we are using are
CP-7971G-GE Firmware SCCP70.8-3-5S
Switch Model: Cat3560G48PS
Switch Version: 12.2(35)SE5 (IP Base)
Even after updation of latest version of campus manger .we are unable to get ip phones in list .
It is showing 0 ip phones in Data collection in campus manager.
The IP phones are visible on the 'show cdp neighbor' output on the switch, but on the CiscoWorks 'Device Center' for the switch they are not listed as CDP neighbors
Is their any other process to be done to get ip phones in data collection.