7960 Intercom

hippieboy9 · ‎03-10-2009

I have read online a few places that the 7960 has an INTCOM softkey when you hit "more". It then says you can dial any 4 digit extension to have an intercom chat. I cannot find this option on our phones. We are using Call Manager 6.1.2.1000-13. How can I set this up?

Thanks.

Rob Huffman · ‎03-10-2009

Hi Ryan,

Sadly, this Intercom Button is not available on 7940's or 7960's. Here are the supported models;

Intercom Support for Cisco Unified IP Phones

Cisco Unified IP Phone Model

SCCP

7931

7941

7941G-GE

7942

7945

7961

7961G-GE

7962

7965

7970

7971

7975

Check Page 367 of this rather LARGE pdf;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsgd.pdf

Hope this helps!

Rob