- Super Bronze, 10000 points or more
Cisco Designated VIP,
2017 IP Telephony
I have a customer who wants a prompt to be played saying " we are sorry we cannot connect your call please dial xxxx" during SRST mode.
I believe all I need to d is to record the prompt and place in router flash and then reference it in my paramete confi as follows...
service queue flash:app-b-acd-18.104.22.168.tcl
param queue-manager-debugs 1
service aa flash:app-b-acd-aa-22.214.171.124.tcl
paramspace english index 1
paramspace english language en
paramspace english location flash:
param service-name queue
param handoff-string aa
param aa-pilot 405...
param welcome-prompt _welcome.au
dial-peer voice 222 voip
session target ipv4:192.168.1.1
incoming called-number 405...
Will this work? How does the scrip temrinate the call after the prompt has been played, or can the prompt be replayed for about 3 times before it is disconnected.
Also, how do I ensure that this is only played during SRST and not during normal operation?