Blocking incoming private calls on CME

Unanswered Question
Mar 11th, 2009
User Badges:

I have a customer running CME. They would like to block incoming calls that have caller-ID blocked (shows as 'Private' on the phone). Is there a way to do this on CME, especially without also blocking incoming calls from a no-caller-ID origination? I think I can set up a filter on a null string in the c alling number field, but I suspect that would also block users with no caller ID at their end. Thanks

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Paolo Bevilacqua Wed, 03/11/2009 - 07:45
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

You are correct. There is no native way in CME to differentiate calls that come with an explicitly blocked CLID.


I may think there could be a way using TCL/IVR, but I'm not sure either.


Sometime however telco has an option so that such calls are rejected at the switch, have you tried asking them ?


mflanigan021 Wed, 03/11/2009 - 07:47
User Badges:

Thanks. That's what I was afraid of - I have not pursued the telco angle, but will check it out.

Actions

This Discussion