Blocking incoming private calls on CME

Unanswered Question
Mar 11th, 2009

I have a customer running CME. They would like to block incoming calls that have caller-ID blocked (shows as 'Private' on the phone). Is there a way to do this on CME, especially without also blocking incoming calls from a no-caller-ID origination? I think I can set up a filter on a null string in the c alling number field, but I suspect that would also block users with no caller ID at their end. Thanks

I have this problem too.
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Paolo Bevilacqua Wed, 03/11/2009 - 07:45

You are correct. There is no native way in CME to differentiate calls that come with an explicitly blocked CLID.

I may think there could be a way using TCL/IVR, but I'm not sure either.

Sometime however telco has an option so that such calls are rejected at the switch, have you tried asking them ?

mflanigan021 Wed, 03/11/2009 - 07:47

Thanks. That's what I was afraid of - I have not pursued the telco angle, but will check it out.

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