I am deploying TAPS for our CCM cluster.
CCM version is 5.1.3
I installed and configured TAPS on the IPCC Express server.
I used the BAT tool to input user phone configurations with dummy MAC addresses.
I Auto-Register a new phone by placing it on the network.
I am able to call TAPS pilot number.
I follow the instructions and input the desired directory number. Then TAPS gives me a message stating that the auto-registered phone already has a valid configuration. And the call got dropped.
I checked the TAPS log on the CCM. I see the following message "Telephone Number belongs to a partition different from the Auto-Registration partition set for the primary Cisco CallManager."
I checked that both the auto-register phone DN and the desired DN are in the same partition.
Can you please help me fix the issue?