CSA gui not appearing

Unanswered Question
Mar 11th, 2009

I have a small number of machines in our environment where the CSA gui will not appear. All pc's share the same policy so it is not a rule issue. CSA has been uninstalled and re-installed.When trying to launch the gui manually, there appears in the Application event log: "Abnormal exit: Directory 'C:\Program Files\Cisco Systems\CSAgent\cfg' does not exist"

The pc is communicating with MC and behaves normally other than the gui not appearing. Version is 5.2.0.238. OS is WinXP sp2

I have this problem too.
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