Determining active wireless users with ACS

Unanswered Question
Mar 11th, 2009

Is there a way to determine how many active wireless users are on the network by checking ACS? Currently our users need to re-authenticate periodically (about every 15 minutes), however, ACS shows no logged in users. There should at least be one -- ME!

I have this problem too.
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ansalaza Wed, 03/11/2009 - 10:30

The logged in users report depends directly on having Accounting enabled.

You should start seen the "Logged in users" once accounting is configured on the AP/WLC...

cdalrymple Wed, 03/11/2009 - 10:43

You mean with the following?

aaa group server radius rad_acct

I have that on all 1800 of my APs.

ansalaza Wed, 03/11/2009 - 10:59

We should be looking for something like this on the AP:

aaa group server radius rad_acct

server auth-port XXXX acct-port XXXX

aaa accounting network acct_methods start-stop group rad_acct

cdalrymple Wed, 03/11/2009 - 11:04

Got that one too.

aaa accounting network acct_methods start-stop group rad_acct

ansalaza Wed, 03/11/2009 - 11:08

Do you see any Start Stop messages in the RADIUS Accounting active.csv report?

ansalaza Wed, 03/11/2009 - 11:53

You might be hitting a bug: CSCsd62772.

I suggest you open a TAC case in order to check AP and ACS logs...


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