Determining active wireless users with ACS

cdalrymple · ‎03-11-2009

Is there a way to determine how many active wireless users are on the network by checking ACS? Currently our users need to re-authenticate periodically (about every 15 minutes), however, ACS shows no logged in users. There should at least be one -- ME!

ansalaza · ‎03-11-2009

The logged in users report depends directly on having Accounting enabled.

You should start seen the "Logged in users" once accounting is configured on the AP/WLC...

cdalrymple · ‎03-11-2009

You mean with the following?

aaa group server radius rad_acct

I have that on all 1800 of my APs.

ansalaza · ‎03-11-2009

We should be looking for something like this on the AP:

aaa group server radius rad_acct

server auth-port XXXX acct-port XXXX

aaa accounting network acct_methods start-stop group rad_acct

cdalrymple · ‎03-11-2009

Got that one too.

aaa accounting network acct_methods start-stop group rad_acct

ansalaza · ‎03-11-2009

Do you see any Start Stop messages in the RADIUS Accounting active.csv report?

cdalrymple · ‎03-11-2009

Yes, more stops than starts, but I do see both.

ansalaza · ‎03-11-2009

You might be hitting a bug: CSCsd62772.

I suggest you open a TAC case in order to check AP and ACS logs...