03-11-2009 10:23 AM - edited 03-10-2019 04:22 PM
Is there a way to determine how many active wireless users are on the network by checking ACS? Currently our users need to re-authenticate periodically (about every 15 minutes), however, ACS shows no logged in users. There should at least be one -- ME!
03-11-2009 10:30 AM
The logged in users report depends directly on having Accounting enabled.
You should start seen the "Logged in users" once accounting is configured on the AP/WLC...
03-11-2009 10:43 AM
You mean with the following?
aaa group server radius rad_acct
I have that on all 1800 of my APs.
03-11-2009 10:59 AM
We should be looking for something like this on the AP:
aaa group server radius rad_acct
server
aaa accounting network acct_methods start-stop group rad_acct
03-11-2009 11:04 AM
Got that one too.
aaa accounting network acct_methods start-stop group rad_acct
03-11-2009 11:08 AM
Do you see any Start Stop messages in the RADIUS Accounting active.csv report?
03-11-2009 11:17 AM
Yes, more stops than starts, but I do see both.
03-11-2009 11:53 AM
You might be hitting a bug: CSCsd62772.
I suggest you open a TAC case in order to check AP and ACS logs...
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