Unable to access Unity 5 web page

morioka · ‎03-11-2009

This is pertaining to a new install. I can access the admin page locally from the server but not from anywhere else on the network. If I browse to the following page, it times out:

http://10.X.X.X/Web/SA

I'm not quite sure what's missing because it works at other sites.

ivillegas · ‎03-17-2009

As a solution you can reset the IIS. In order to reset the IIS on the Cisco Unity Server, open the command prompt on the Cisco Unity server and issue the iisreset command. This makes the IIS stop for a period of time. When the IIS re-starts, you are able to access Cisco Unity from the web interface.

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801651f9.shtml

chrisluven · ‎03-18-2009

Do you have plain IP-Connectivity?

Ping works?

Do you have any proxys or firewalls in your network that could cause the Unity not to be reachable from outside?

Or is there maybe an access-list applied on a network device?

Some mor information what you already did to find out whats the error would be nice.

HTH

greetings

Chris