IPCCx 7.0(1) “JTAPI Client version inconsist" error

Unanswered Question

Integrating IPCCx 7.0(1) with CUCM 7.0 after initial configuration, reboot and initial re-login - an error message appears “The Cisco JTAPI Client versions are inconsistent..”. I followed the instructions in the “Resynchronizing the Cisco JTAPI Client, page 6-7)” of the “Cisco Unified CCX Administration Guide, Release 7.0(1)” also tried manual download, but the error persists. Thanks in Advance.

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Chris Deren Sat, 03/14/2009 - 10:23

Look in the MIVR logs for more clues on why it does not download the latest jtapi version.

Chris

iftikharsyed_2 Sun, 03/15/2009 - 22:59

Hi,

Try to do one thing, download jtapi client from CUCM plugins and install it on IPCC server then resynchronize.

hth,

Iftikhar

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