i've setup a help desk ext (7777) for internal users to ring to a hunt group. if i want external users to dial in
say 1-xxx-555-7777, is this possible to setup a translation? each way i've tried gets âthe number you have reached is not in service.â
thank you for any assistance.
Yes it does.
Create a translation pattern with a "translation pattern" of 0577 and a "called party transform mask" of 7777. Put it in the partition that your IP phones are in and give it a calling search space that can hit the partition your hunt pilot is in.
Bobs your fathers brother :)