Localize 7945,7965,7975

Unanswered Question
Mar 12th, 2009
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After update to 7.0.2 and CCA 1.9


The following phones don't localize anymore to dutch altough they are supported.


7945

7965

7975


One the same system we've got 6 7925 that do localize to dutch.


Desktop pictures on the 7945,7965,7975 do list but nog Tumbnails and when choosing a Desktop Picture the phone prompts "File not found"


When debuging tftp the 7975 is looking for a file "be-sccp.jar" but should be "nl-be-sccp.jar" because the phone doens't find this file it simply doesn't convert to dutch.


Mar 12 20:30:04.902: TFTP: Looking for SEP002155531E73.cnf.xml
Mar 12 20:30:04.962: TFTP: Opened flash:/its/XMLDefault7965.cnf.xml, fd 10, size 1218 for process 177
Mar 12 20:30:04.974: TFTP: Finished flash:/its/XMLDefault7965.cnf.xml, time 00:00:00 for process 177
Mar 12 20:30:06.286: TFTP: Looking for Dutch_Netherlands/be-sccp.jar

Also tryied with default config.!! no result.


Can some one help me out.


Greetings


Andy Gribnau

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Steven Smith Thu, 03/12/2009 - 13:54
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Can you do a show run | include tftp-server?


The locale problem can likely be fixed with an alias command.




In 1.9, the directory structure changed as well.  When this happens, you have to upload different files into different folders.  For the desktops problem you are having, this is likely the case.  Can you also post a dir flash:?  This will help for both of these problems.

Thanks

Steven

hotrot_net Thu, 03/12/2009 - 13:59
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Dear Steven,


Altought the running config already has Aliasses heres te config


tftp-server apps11.8-2-2TR2.sbn
tftp-server apps31.8-2-2TR2.sbn
tftp-server apps41.8-2-2TR2.sbn
tftp-server apps70.8-2-2TR2.sbn
tftp-server cnu11.8-2-2TR2.sbn
tftp-server cnu31.8-2-2TR2.sbn
tftp-server cnu41.8-2-2TR2.sbn
tftp-server cnu70.8-2-2TR2.sbn
tftp-server cvm11sccp.8-2-2TR2.sbn
tftp-server cvm31sccp.8-2-2TR2.sbn
tftp-server cvm41sccp.8-2-2TR2.sbn
tftp-server cvm70sccp.8-2-2TR2.sbn
tftp-server dsp11.8-2-2TR2.sbn
tftp-server dsp31.8-2-2TR2.sbn
tftp-server dsp41.8-2-2TR2.sbn
tftp-server dsp70.8-2-2TR2.sbn
tftp-server jar11sccp.8-2-2TR2.sbn
tftp-server jar31sccp.8-2-2TR2.sbn
tftp-server jar41sccp.8-2-2TR2.sbn
tftp-server jar70sccp.8-2-2TR2.sbn
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:apps45.8-3-1-22.sbn
tftp-server flash:apps75.8-3-1-22.sbn
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:cnu45.8-3-1-22.sbn
tftp-server flash:cnu75.8-3-1-22.sbn
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:cvm45sccp.8-3-1-22.sbn
tftp-server flash:cvm75sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:dsp45.8-3-1-22.sbn
tftp-server flash:dsp75.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:jar45sccp.8-3-1-22.sbn
tftp-server flash:jar75sccp.8-3-1-22.sbn
tftp-server flash:APPS-1.0.4.SBN
tftp-server flash:GUI-1.0.4.SBN
tftp-server flash:SYS-1.0.4.SBN
tftp-server flash:TNUX-1.0.4.SBN
tftp-server flash:TNUXR-1.0.4.SBN
tftp-server flash:WLAN-1.0.4.SBN
tftp-server flash:SIP3951.8-0-2-0.zz
tftp-server flash:/phones/3951/BOOT3951.0-0-0-9.zz alias BOOT3951.0-0-0-9.zz
tftp-server flash:/phones/3951/DSP3951.0-0-0-2.zz alias DSP3951.0-0-0-2.zz
tftp-server flash:/phones/3951/SIP3951.8-1-2-0.zz alias SIP3951.8-1-2-0.zz
tftp-server flash:/phones/7906_7911/cnu11.8-3-4-16.sbn alias cnu11.8-3-4-16.sbn
tftp-server flash:/phones/7906_7911/apps11.8-3-4-16.sbn alias apps11.8-3-4-16.sbn
tftp-server flash:/phones/7906_7911/jar11sccp.8-3-4-16.sbn alias jar11sccp.8-3-4-16.sbn
tftp-server flash:/phones/7906_7911/SCCP11.8-3-5S.loads alias SCCP11.8-3-5S.loads
tftp-server flash:/phones/7906_7911/cvm11sccp.8-3-4-16.sbn alias cvm11sccp.8-3-4-16.sbn
tftp-server flash:/phones/7906_7911/dsp11.8-3-4-16.sbn alias dsp11.8-3-4-16.sbn
tftp-server flash:/phones/7906_7911/term06.default.loads alias term06.default.loads
tftp-server flash:/phones/7906_7911/term11.default.loads alias term11.default.loads
tftp-server flash:/phones/7970_7971/dsp70.8-3-4-16.sbn alias dsp70.8-3-4-16.sbn
tftp-server flash:/phones/7970_7971/cnu70.8-3-4-16.sbn alias cnu70.8-3-4-16.sbn
tftp-server flash:/phones/7970_7971/term71.default.loads alias term71.default.loads
tftp-server flash:/phones/7970_7971/SCCP70.8-3-5S.loads alias SCCP70.8-3-5S.loads
tftp-server flash:/phones/7970_7971/apps70.8-3-4-16.sbn alias apps70.8-3-4-16.sbn
tftp-server flash:/phones/7970_7971/term70.default.loads alias term70.default.loads
tftp-server flash:/phones/7970_7971/jar70sccp.8-3-4-16.sbn alias jar70sccp.8-3-4-16.sbn
tftp-server flash:/phones/7970_7971/cvm70sccp.8-3-4-16.sbn alias cvm70sccp.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/dsp41.8-3-4-16.sbn alias dsp41.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/SCCP41.8-3-5S.loads alias SCCP41.8-3-5S.loads
tftp-server flash:/phones/7941_7961/cnu41.8-3-4-16.sbn alias cnu41.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/cvm41sccp.8-3-4-16.sbn alias cvm41sccp.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/term41.default.loads alias term41.default.loads
tftp-server flash:/phones/7941_7961/jar41sccp.8-3-4-16.sbn alias jar41sccp.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/apps41.8-3-4-16.sbn alias apps41.8-3-4-16.sbn
tftp-server flash:/phones/7941_7961/term61.default.loads alias term61.default.loads
tftp-server flash:/phones/7942_7962/term62.default.loads alias term62.default.loads
tftp-server flash:/phones/7942_7962/term42.default.loads alias term42.default.loads
tftp-server flash:/phones/7942_7962/dsp42.8-3-4-16.sbn alias dsp42.8-3-4-16.sbn
tftp-server flash:/phones/7942_7962/cvm42sccp.8-3-4-16.sbn alias cvm42sccp.8-3-4-16.sbn
tftp-server flash:/phones/7942_7962/cnu42.8-3-4-16.sbn alias cnu42.8-3-4-16.sbn
tftp-server flash:/phones/7942_7962/apps42.8-3-4-16.sbn alias apps42.8-3-4-16.sbn
tftp-server flash:/phones/7942_7962/jar42sccp.8-3-4-16.sbn alias jar42sccp.8-3-4-16.sbn
tftp-server flash:/phones/7942_7962/SCCP42.8-3-5S.loads alias SCCP42.8-3-5S.loads
tftp-server flash:/phones/7902/CP7902080002SCCP060817A.sbin alias CP7902080002SCCP060817A.sbin
tftp-server flash:/phones/521_524/cp524g-08-01-13.bin alias cp524g-08-01-13.bin
tftp-server flash:/phones/7921/GUI-1.2.1.SBN alias GUI-1.2.1.SBN
tftp-server flash:/phones/7921/TNUX-1.2.1.SBN alias TNUX-1.2.1.SBN
tftp-server flash:/phones/7921/SYS-1.2.1.SBN alias SYS-1.2.1.SBN
tftp-server flash:/phones/7921/APPS-1.2.1.SBN alias APPS-1.2.1.SBN
tftp-server flash:/phones/7921/CP7921G-1.2.1.LOADS alias CP7921G-1.2.1.LOADS
tftp-server flash:/phones/7921/WLAN-1.2.1.SBN alias WLAN-1.2.1.SBN
tftp-server flash:/phones/7921/TNUXR-1.2.1.SBN alias TNUXR-1.2.1.SBN
tftp-server flash:/phones/7914/S00105000300.sbn alias S00105000300.sbn
tftp-server flash:/phones/7936/cmterm_7936.3-3-15-0.bin alias cmterm_7936.3-3-15-0.bin
tftp-server flash:/phones/7931/term31.default.loads alias term31.default.loads
tftp-server flash:/phones/7931/cvm31sccp.8-3-4-16.sbn alias cvm31sccp.8-3-4-16.sbn
tftp-server flash:/phones/7931/apps31.8-3-4-16.sbn alias apps31.8-3-4-16.sbn
tftp-server flash:/phones/7931/cnu31.8-3-4-16.sbn alias cnu31.8-3-4-16.sbn
tftp-server flash:/phones/7931/jar31sccp.8-3-4-16.sbn alias jar31sccp.8-3-4-16.sbn
tftp-server flash:/phones/7931/dsp31.8-3-4-16.sbn alias dsp31.8-3-4-16.sbn
tftp-server flash:/phones/7931/SCCP31.8-3-5S.loads alias SCCP31.8-3-5S.loads
tftp-server flash:/phones/7975/cnu75.8-3-4-16.sbn alias cnu75.8-3-4-16.sbn
tftp-server flash:/phones/7975/term75.default.loads alias term75.default.loads
tftp-server flash:/phones/7975/SCCP75.8-3-5S.loads alias SCCP75.8-3-5S.loads
tftp-server flash:/phones/7975/cvm75sccp.8-3-4-16.sbn alias cvm75sccp.8-3-4-16.sbn
tftp-server flash:/phones/7975/jar75sccp.8-3-4-16.sbn alias jar75sccp.8-3-4-16.sbn
tftp-server flash:/phones/7975/dsp75.8-3-4-16.sbn alias dsp75.8-3-4-16.sbn
tftp-server flash:/phones/7975/apps75.8-3-4-16.sbn alias apps75.8-3-4-16.sbn
tftp-server flash:/phones/7945_7965/dsp45.8-3-4-16.sbn alias dsp45.8-3-4-16.sbn
tftp-server flash:/phones/7945_7965/cnu45.8-3-4-16.sbn alias cnu45.8-3-4-16.sbn
tftp-server flash:/phones/7945_7965/jar45sccp.8-3-4-16.sbn alias jar45sccp.8-3-4-16.sbn
tftp-server flash:/phones/7945_7965/SCCP45.8-3-5S.loads alias SCCP45.8-3-5S.loads
tftp-server flash:/phones/7945_7965/term45.default.loads alias term45.default.loads
tftp-server flash:/phones/7945_7965/term65.default.loads alias term65.default.loads
tftp-server flash:/phones/7945_7965/cvm45sccp.8-3-4-16.sbn alias cvm45sccp.8-3-4-16.sbn
tftp-server flash:/phones/7945_7965/apps45.8-3-4-16.sbn alias apps45.8-3-4-16.sbn
tftp-server flash:/phones/7940_7960/P00308000500.sbn alias P00308000500.sbn
tftp-server flash:/phones/7940_7960/P00308000500.bin alias P00308000500.bin
tftp-server flash:/phones/7940_7960/P00308000500.sb2 alias P00308000500.sb2
tftp-server flash:/phones/7940_7960/P00308000500.loads alias P00308000500.loads
tftp-server flash:/phones/7937/apps37sccp.1-1-1-1.bin alias apps37sccp.1-1-1-1.bin
tftp-server flash:/phones/7925/GUIH-1.3.1.SBN alias GUIH-1.3.1.SBN
tftp-server flash:/phones/7925/TNUXH-1.3.1.SBN alias TNUXH-1.3.1.SBN
tftp-server flash:/phones/7925/CP7925G-1.3.1.LOADS alias CP7925G-1.3.1.LOADS
tftp-server flash:/phones/7925/APPSH-1.3.1.SBN alias APPSH-1.3.1.SBN
tftp-server flash:/phones/7925/WLANH-1.3.1.SBN alias WLANH-1.3.1.SBN
tftp-server flash:/phones/7925/SYSH-1.3.1.SBN alias SYSH-1.3.1.SBN
tftp-server flash:/phones/7916/B016-1-0-2.SBN alias B016-1-0-2.SBN
tftp-server flash:/phones/7915/B015-1-0-2.SBN alias B015-1-0-2.SBN
tftp-server flash:/phones/525/spa525g-7-1-3.bin alias spa525g-7-1-3.bin
tftp-server flash:/phones/3951/SIP3951.8-1-2.loads alias SIP3951.8-1-2.loads
tftp-server flash:/Desktops/CampusNight.png alias CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png alias CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png alias CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png alias Fountain.png
tftp-server flash:/Desktops/MorroRock.png alias MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png alias NantucketFlowers.png
tftp-server flash:/Desktops/TN-CampusNight.png alias TN-CampusNight.png
tftp-server flash:/Desktops/TN-CiscoFountain.png alias TN-CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoLogo.png alias TN-CiscoLogo.png
tftp-server flash:/Desktops/TN-Fountain.png alias TN-Fountain.png
tftp-server flash:/Desktops/TN-MorroRock.png alias TN-MorroRock.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png alias TN-NantucketFlowers.png
tftp-server flash:/Desktops/320x216x16/List.xml alias Desktops/320x216x16/List.xml
tftp-server flash:/Desktops/320x212x16/List.xml alias Desktops/320x212x16/List.xml
tftp-server flash:/Desktops/320x212x12/List.xml alias Desktops/320x212x12/List.xml
tftp-server flash:/bacdprompts/en_bacd_allagentsbusy.au alias en_bacd_allagentsbusy.au
tftp-server flash:/bacdprompts/en_bacd_disconnect.au alias en_bacd_disconnect.au
tftp-server flash:/bacdprompts/en_bacd_enter_dest.au alias en_bacd_enter_dest.au
tftp-server flash:/bacdprompts/en_bacd_invalidoption.au alias en_bacd_invalidoption.au
tftp-server flash:/bacdprompts/en_bacd_music_on_hold.au alias en_bacd_music_on_hold.au
tftp-server flash:/bacdprompts/en_bacd_options_menu.au alias en_bacd_options_menu.au
tftp-server flash:/bacdprompts/en_bacd_welcome.au alias en_bacd_welcome.au
tftp-server flash:/bacdprompts/en_bacd_xferto_operator.au alias en_bacd_xferto_operator.au
tftp-server flash:/ringtones/Analog1.raw alias Analog1.raw
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
tftp-server flash:/7921-dictionary.xml alias Dutch_Netherlands/7921-dictionary.xml
tftp-server flash:/7921-font.dat alias Dutch_Netherlands/7921-font.dat
tftp-server flash:/7921-kate.utf-8.xml alias Dutch_Netherlands/7921-kate.utf-8.xml
tftp-server flash:/7921-kate.xml alias Dutch_Netherlands/7921-kate.xml
tftp-server flash:/nl-be-sccp.jar alias Dutch_Netherlands/nl-be-sccp.jar
tftp-server flash:/nl-gp-sccp.jar alias Dutch_Netherlands/nl-gp-sccp.jar
tftp-server flash:/nl-ipc-sccp.jar alias Dutch_Netherlands/nl-ipc-sccp.jar
tftp-server flash:/nl-mk-sccp.jar alias Dutch_Netherlands/nl-mk-sccp.jar
tftp-server flash:/nl-tc-sccp.jar alias Dutch_Netherlands/nl-tc-sccp.jar
tftp-server flash:/nl-td-sccp.jar alias Dutch_Netherlands/nl-td-sccp.jar
tftp-server flash:/SCCP-dictionary.utf-8.xml alias Dutch_Netherlands/SCCP-dictionary.utf-8.xml
tftp-server flash:/its/netherlands_7960-tones.xml alias Netherlands/g3-tones.xml

Steven Smith Thu, 03/12/2009 - 14:11
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If the phone is looking for Dutch_Netherlands/be-sccp.jar, that isn't being shared.  If the phone is looking for that, you would need a statement saying

tftp-server flash:/Dutch_Netherlands/nl-be-sccp.jar alias Dutch_Netherlands/be-sccp.jar


If the phones are looking just for be-sccp.jar, you would need.

tftp-server flash:/Dutch_Netherlands/nl-be-sccp.jar alias be-sccp.jar


I will look into what CCA is doing here to fix the actual problem, but this config should help you out.

Thanks

Steven

hotrot_net Thu, 03/12/2009 - 14:14
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Dear Steven,


I'll try it right now.. It's a fix the only problem is that it's a default config that doesn't work as it's supposed to do.


I'll reply the result


Greetings


Andy Gribnau

Steven Smith Thu, 03/12/2009 - 14:19
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You are absolutely correct.  I am going to investigate that right now.  I just wanted to get you up and running.

Thanks

Steven

hotrot_net Thu, 03/12/2009 - 14:21
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Dear Steven,


Still the same problem


Mar 12 21:18:21.746: TFTP: Opened flash:/its/XMLDefault7965.cnf.xml, fd 10, size 1218 for process 177
Mar 12 21:18:21.754: TFTP: Finished flash:/its/XMLDefault7965.cnf.xml, time 00:00:00 for process 177
Mar 12 21:18:22.514: %LINK-3-UPDOWN: Interface FastEthernet0/1/3, changed state to up
Mar 12 21:18:23.114: TFTP: Looking for Dutch_Netherlands/be-sccp.jar
Mar 12 21:18:23.514: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/1/3, changed state to up
Mar 12 21:18:23.794: %IPPHONE-6-REG_ALARM: 22: Name=SEP002155531E73 Load= SCCP45.8-3-5S Last=Reset-Reset
Mar 12 21:18:23.822: %IPPHONE-6-REGISTER: ephone-10:SEP002155531E73 IP:10.1.1.16 Socket:2 DeviceType:Phone has registered.


Greetings


Andy

hotrot_net Thu, 03/12/2009 - 15:11
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Steven,


I think I found the problem. I tryied with



tftp-server flash:/Desktops/CiscoFountain.png alias CiscoFountain.png


tftp-server flash:/Desktops/CiscoFountain.png


As you can see a didn't use a alias and then it worked. I try with the locale files right now.


That doesn't work the phone looks for ..


Mar 12 22:08:31.630: TFTP: Looking for CTLSEP002155531E73.tlv
Mar 12 22:08:31.850: TFTP: Looking for SEP002155531E73.cnf.xml
Mar 12 22:08:31.910: TFTP: Opened flash:/its/XMLDefault7965.cnf.xml, fd 10, size 1218 for process 177
Mar 12 22:08:31.918: TFTP: Finished flash:/its/XMLDefault7965.cnf.xml, time 00:00:00 for process 177
Mar 12 22:08:33.234: TFTP: Looking for Dutch_Netherlands/be-sccp.jar
Mar 12 22:08:33.686: %IPPHONE-6-REG_ALARM: 22: Name=SEP002155531E73 Load= SCCP45.8-3-5S Last=Reset-Reset


Looks like alias is not working..!


Greetings Andy






Steven Smith Thu, 03/12/2009 - 15:18
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Try removing the other commands I gave you.  Where is the file located?  Is it in flash: or some other directory?


Try doing it this way.


tftp-server flash:/nl-be-sccp.jar alias Dutch_Netherlands/be-sccp.jar


Thanks

Steven

Steven Smith Thu, 03/12/2009 - 15:20
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Also, I did verify that it did this wrong.  The alias should be different than what was in the config I had.

hotrot_net Thu, 03/12/2009 - 15:31
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Dear Steven,


That worked...


Thanx very much i'll update the rest of the config with these settings.


To remind, the config I gave first to you was made by CCA1.9.1


Greetings


Andy

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