Troubleshooting WCS Event log

Unanswered Question
Mar 14th, 2009
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Dear Sir,

Many error message be appeared in WCS.

In that time , my customer claims that many subscribers can't use wireless. I am not sure whether it relationship with the error message.

Please see attach files and help me resolve it .

If you need more infomation, please tell me

Thanks

Best Rgds



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George Stefanick Sat, 03/14/2009 - 06:07
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Look like clinet 44:58 may be config wrong. Also the security error count is very high. I would check the config of the ssids.

George Stefanick Sat, 03/14/2009 - 08:55
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Lets focus on 1 issue at a time ... Find this client(00:12:0e:71:a4:a7) and see why its having issues with radius. This will clear some log issues.


167 Sat Mar 14 21:20:36 2009 RADIUS server 172.25.200.183:1812 failed to respond to request (ID 8) for client 00:12:0e:71:a4:a7 / user 'unknown'


2) You have a few rouge aps. Identify these as freinds or foes and this will remove these from your list



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