Cisco 4948 - status is failed

Unanswered Question
Mar 15th, 2009
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While the Cat 4948 boots I see following:


Power-on-self-test for Module 1: WS-C4948

Port/Test Status: (. = Pass, F = Fail, U = Untested)


Port Traffic: L2 Asic Loopback ...

0: F 1: F 2: F 3: F 4: . 5: . 6: F 7: . 8: F 9: F 10: . 11: F

12: F 13: F 14: F 15: F 16: F 17: F 18: F 19: F 20: . 21: F 22: . 23: .

24: . 25: F 26: F 27: F 28: F 29: . 30: . 31: . 32: F 33: F 34: F 35: .

36: . 37: . 38: . 39: F 40: F 41: . 42: F 43: . 44: F 45: F 46: F 47: .


.............

.............


Front Panel Ports ...

1: . 2: F 3: F 4: F 5: F 6: F 7: . 8: . 9: F 10: . 11: F 12: F

13: F 14: F 15: F 16: . 17: . 18: . 19: . 20: F 21: . 22: F 23: . 24: F

25: F 26: F 27: . 28: F 29: F 30: F 31: . 32: F 33: F 34: F 35: F 36: F

37: F 38: F 39: F 40: F 41: F 42: . 43: F 44: F 45: . 46: F 47: F 48: .


Module 1 Failed


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.....

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Press RETURN to get started!



00:00:14: Grandprix 1-5() port 0 lost a packet

00:00:14: Grandprix 1-4() port 4 lost a packet

00:00:14: Grandprix 1-5() port 1 lost a packet

00:00:14: Grandprix 1-4() port 5 lost a packet

00:00:15: Grandprix 1-5() port 2 lost a packet

00:00:15: Grandprix 1-5() port 3 lost a packet

00:00:15: Grandprix 1-5() port 4 lost a packet

00:00:16: Grandprix 1-5() port 5 lost a packet

00:00:16: Grandprix 1-5() port 6 lost a packet

00:00:16: Grandprix 1-5() port 7 lost a packet

00:00:18: %C4K_SYSMAN-2-POWERONSELFTESTFAIL: Supervisor module in slot 1 failed Power-On-Self-Test(POST). Line cards are **NOT** initialized. Please use 'show diagnostic result module 1 test <tid> detail' command for details.


What should I do?

The device is connected only in G1/2 port.




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Leo Laohoo Sun, 03/15/2009 - 21:02
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Raise a Cisco TAC and get an RMA organized. The module has just had a mother-board failure.

glen.grant Mon, 03/16/2009 - 04:19
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Agree hardware is shot , get it replaced . It is failing bootup post tests .

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