Events Top Contributors,
I have configured, two month ago, a pilot point with NO Attendant console users. We use the pilot point only for queuing purpose, a music on hold has been uploaded just for this queue and it works fine!
But some days ago, the music on hold of the second call is not working, and receive a "fast bip tone"
We rebooted the cluster, but nothing has changed.
We updated it too, and nothing...
My actualy ccm version is 18.104.22.16803-1
My old version is 22.214.171.12414-2 ( something like that )
Someone have faced something like it ?
thanks for help