CUCM 6.0 ATA - not answering

Unanswered Question
Mar 16th, 2009
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I have an ATA connected to an HP M3035 MFP that we recently migrated from a Nortel Meridian PBX. When we dial the extension (either internally or externally) we get differ behaviour. Sometimes, it will answer quickly (very rarely though), other times it will answer after 7-10 rings, and then most of the time, it will not answer at all. I have replaced the ATA, the network cable, and the telephone cable, but nothing seems to help. I have also verified that I am receiving ringdown at the ATA port.

Any suggestions on troubleshooting this?


Nathan Richie

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