Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
1440
Views
5
Helpful
4
Replies

CCM 6.1 Service Cisco License Manager Not Running

sun_sazanov
Level 1
Level 1

‎03-17-2009 02:49 AM - edited ‎03-15-2019 04:54 PM

Hi. I have CCM 6.1 and i have Units Remaining (-5), and Service "Cisco License Manager" has status "Not Running". When i want remove not use phone i see error message

"Error occurred. One or more record did not get deleted. [4911]Unable to connect to the license manager"

You can help me fix it

1 person had this problem
Labels:
0 Helpful
4 Replies 4

irisrios
Level 6
Level 6

‎03-23-2009 04:12 PM

Restart Licensing Service Manager. If you go to the CallManager Serviceability page, and then from the Tools pull down, select 'Control Center - Network Services' and select the Cisco License Manager and then click on the restart icon.

sun_sazanov
Level 1
Level 1
In response to irisrios

‎03-26-2009 12:48 AM

hi. thank's for you answer, but i resolve this problem. I remove and install license file.

0 Helpful

Samer Ghishan
Level 1
Level 1
In response to irisrios

‎08-23-2012 04:18 AM

I've had the same problem. Restarting the service resloved the problem.

0 Helpful

antonio.fragoso
Level 1
Level 1
In response to Samer Ghishan

‎05-05-2023 06:01 PM

How do you remove the license?

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents