Disabling Tone on Hold on CUCME

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Mar 17th, 2009
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I want total silence when putting a person on hold so i disable music on hold on my CUCME 7.0(1) but now i get the Tone on Hold. Every few seconds i hear a beep tone. Is there a way to disable the tone on hold on my system.


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Nicholas Matthews Tue, 03/17/2009 - 11:01
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The easiest way would be to create a silent MoH file, and use that as MoH.


constantinos Tue, 03/17/2009 - 12:07
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I've already done this. The problem is that i have two CUCME's that call each other using G729 and i do not have any resources available to do transcoding so users hear the tone on hold instead of the silent moh.Also because its a WAN connection i cannot switch over to ulaw.




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