03-17-2009 09:23 AM - edited 03-15-2019 04:54 PM
Hello.
I want total silence when putting a person on hold so i disable music on hold on my CUCME 7.0(1) but now i get the Tone on Hold. Every few seconds i hear a beep tone. Is there a way to disable the tone on hold on my system.
Thanks
03-17-2009 11:01 AM
The easiest way would be to create a silent MoH file, and use that as MoH.
-nick
03-17-2009 12:07 PM
I've already done this. The problem is that i have two CUCME's that call each other using G729 and i do not have any resources available to do transcoding so users hear the tone on hold instead of the silent moh.Also because its a WAN connection i cannot switch over to ulaw.
Thanks
CE
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