Greetings. I work out of a Help Desk that supports about 40 VOIPs. I've just found five bad 7970 phones on a shelf. (I think the goal was for them to heal themselves.) (But they never got the memo.)
What's odd is that all five phones have the same symptoms:
After plugging them in:
â¢ Speaker light at bottom right goes green.
â¢ Soon, top two buttons at upper right flash amber in sequence from top to bottom, then continue down in sequence, but change to green.
During above sequence, speaker light goes off and headset light turns green.
â¢ Lights at right continue to flash in sequence from top to bottom, always green.
â¢ The display never illuminates.
It seems unlikely that we have five phones afflicted by a similar manufacturing defect, so think the problem is caused by, and fixable through, software or configuration.
I've looked through all the forum posts going back to 2007, but found nothing.
Hope someone has some insight on this, and thanks for your interest.