How to change the Text to speech in Unity conneciton 7?

Answered Question
Mar 17th, 2009
User Badges:

Dear Sir,


Default of UC7 will be speech "Peter is not available, please leave...", I would like to change to "Extension XXX is not available", Any people try on it ??


Regards

Russ

Correct Answer by lindborg about 8 years 3 months ago

Connection is hard coded to play the greeting in this order:


1. custom greeting if recorded.

2. System greeing using recorded voice name if no recorded greeting.

3. System greeting using TTS of display name if no recorded name.

4. System greeting using extension number if no display name exists.


There's no way to configure it to skip #3 in this case. In Connection 8 it may be possible to add an advanced setting to have it skip TTSing the display name - but for 7.x it's not possible at this point.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
lindborg Wed, 03/18/2009 - 19:45
User Badges:
  • Cisco Employee,

Connection is hard coded to play the greeting in this order:


1. custom greeting if recorded.

2. System greeing using recorded voice name if no recorded greeting.

3. System greeting using TTS of display name if no recorded name.

4. System greeting using extension number if no display name exists.


There's no way to configure it to skip #3 in this case. In Connection 8 it may be possible to add an advanced setting to have it skip TTSing the display name - but for 7.x it's not possible at this point.

russ.kwong Wed, 03/18/2009 - 23:06
User Badges:

Thanks, I understand and know how change it.


Regards

Russ



Actions

This Discussion