hi i have a confusion does CRS 4.0.(5)SR2 supports IP communicator ? I cant understand what has been written in the following document http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf . At Client the Cisco CAD is now using IP communicator but the quality of Voice is not good even though QOS policies etc has already been applied
I have this problem too.