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1502
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Call forward no answer timer

study_voip
Level 1
Level 1

DN 1000 called DN 2000, system-wide no-answer timer is 12 seconds, can I setup 3 seconds (~1 ring) for DN 2000 only? so if DN 2000 did not answer in 1 ring, the call will be forwarded to another DN

CCM v5

Thanks

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Guy,

***This can be changed on a per Device basis on the Phone configuration page> Directory Number Configuration> via No Answer Ring Duration = x number of seconds.

Hope this helps!

Rob

I got sense.

the CER solution is too bad, so will use this feature instead

flyingduckdk
Level 1
Level 1

What UCM version are you running ?

on v.4.2(3) and 6.1 its in line configuration page about halfway down:

No Answer Ring Duration (seconds)