- Silver, 250 points or more
I have a request to build a script that allows for a call while queued to perform certain functions. If at any time, they choose to be back in the queue, that they keep there place in line. This way they never loose there place in queue and allows for them to do other things while they wait.
Has anyone attempted this? If so, what did you use? I've seen some examples of the voicemail queue as well as web callback, but those scripts place new calls into the queue. Nothing to do with keeping place in queue.
I could be making this out to be harder then it seems. Just looking for some pointers. Haven't tried this, but can see where the need would be...
thanks for any help in advance.