03-19-2009 01:25 PM - edited 03-15-2019 04:58 PM
I have CME connected to call Manager 4.0 how to i get the directory name from the users on Call manager 4.0 to display on CME phones
03-19-2009 01:30 PM
How exactly you connected the two systems? Do you mean you're not seeing the calling name ?
03-19-2009 02:11 PM
Do you have it configured as intercluster trunk, or is the CME router configred as H323 gateway in CCM? And are you referring to the corporate directory?
03-19-2009 03:06 PM
It is configured as an H.323 gateway
03-20-2009 06:14 AM
any suggestions
03-19-2009 03:03 PM
Yes I do not receive display names. If you could me some pointers or point me to an article I will implement it
03-20-2009 06:47 AM
Yes. I cannot see the calling name.
I want users from the CME to see directory names of Call Manager 4.0 users when the phone rings
03-20-2009 08:01 AM
Hello,
In the Call Manager, on the DN configuration page, set the alerting name to the name you would like displayed.
Hope that helped, if so please rate.
03-20-2009 08:09 AM
It is already set . The problem is for CME users it does not show the name of the calling CUCM 4 user. CUCM4 users can see other CMCU 4 user names
03-20-2009 08:24 AM
Try setting the "ASCII Alerting Name" and the "ASCII Display (Internal Caller ID)" on CUCM 4.
HTH
Chris
03-23-2009 11:05 AM
Issue has been resolved. I checked the IE option in the H.323 gateway connection to the CME. Thanks Guys
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide