Unity 7.0.2 Secure Messaging problem

Unanswered Question
Mar 19th, 2009

I'm getting the following error message while running dbWalker utility:

"an entry in the server table has a NULL EncryptionPublicKey column. Server Name=XXXXXXXX. If this server is running 4.0(5) or later, and is enabled to send or receive private secure messages, then private secure messages will fail on that server. Troubleshoot for AD replication issues and install a new certificate on the server, if needed, by using the Commserver\Utilities\CiscoUnitySrvrCertMgrAssignConfCert.exe utility"

This utility is not there on the server (even that folder is not located under Utilities folder) and of course Secure messaging is not working, please help.

Thanks

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Christopher McAlpin Tue, 11/10/2009 - 12:35

CSCsl17805

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsl17805

DBwalker is falsely reporting CiscoUnitySrvrCertMgrAssignConfCert.exe utility for Unity 5.0(1).

Symptom:

The following error is seen in DBwalker output -

0:(warning) an entry in the server table has a NULL EncryptionPublicKey column. Server

Name=. If this server is running 4.0(5) or later, and is enabled to send or

receive private secure messages, then private secure messages will fail on that server.

Troubleshoot for AD replication issues and install a new certificate on the server, if

needed, by using the Commserver\Utilities\CiscoUnitySrvrCertMgrAssignConfCert.exe utility.

CiscoUnitySrvrCertMgrAssignConfCert.exe only exists in Unity 4.0(5), 4.1(1), and 4.2(1) not 5.0.

Conditions:

Unity 5.0(1) with DBwalker 4.0.46

Workaround:

Restart the CuMessageAgingSvr service from the Services Control Panel on Unity 5.0(1) systems to recreate the keys on the server

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