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upgrade from 4.1(3) to 4.1(3)SR8

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jjoseph01
Level 3
Level 3

‎03-20-2009 07:41 AM - edited ‎03-15-2019 04:59 PM

Hi all. I am going to be doing an upgrade soon on a site that is currently at CallMananger 4.1(3). They want to go to 4.1(3)SR8, so that they can support some new phones they have. Has anyone done this before? Id like to know if this is a simple upgrade, or if there are any potential issues people have seen in the past on this. Any advice appreciated.

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Jaime Valencia
Cisco Employee
Cisco Employee

‎03-20-2009 08:35 AM

there's nothing special to it, install on PUB, then on SUBs.

be aware most of the times if what you're looking is support for new phone models then you need to install latest DevPack and not just the SR

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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Rob Huffman
Hall of Fame
Hall of Fame
In response to jjoseph01

‎03-20-2009 11:54 AM

Hye John,

No worries!

On the page you were looking at (that has CME,Unity Express etc.)near the top is this;

Software Delivery System

*New - Voice and Unified Communications is now available for download through the new delivery system.

To access Voice Software downloads, click here. (*click here)

This will take you to this area;

Tools & Resources> Download Software> Voice and Unified Communications > Cisco Unified CallManager Version 4.1 > Unified Communications Manager/CallManager Device Packages

Hope this helps!

Rob

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to Rob Huffman

‎03-20-2009 12:35 PM

hopefully it won't break:

http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=278853938&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+CallManager+Version...

if it breaks follow the path Rob provided

BTW: Thx for the message on my new star Rob, this week it was thursday AM shift so today i got some extra sleep hehe

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

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8 Replies 8

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Jaime Valencia
Cisco Employee
Cisco Employee

‎03-20-2009 08:35 AM

there's nothing special to it, install on PUB, then on SUBs.

be aware most of the times if what you're looking is support for new phone models then you need to install latest DevPack and not just the SR

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Go to solution
Rob Huffman
Hall of Fame
Hall of Fame

‎03-20-2009 08:44 AM

Hi John,

Just to add a note to the great tips from Java (happy Friday Java +5 points :)

Have a look at the ReadMe to see what is involved with the upgrade. It is worth noting that the time needs to be factored in for all the IP Phones to upgrade their Firmware. You will also see what Device models are supported;

Cisco Unified CallManager Release

4.1(3) Service Release 8a

http://www.cisco.com/web/software/282074220/23393/ciscocm.4-1-3-sr8a-Readme.pdf

Hope this helps!

Rob

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jjoseph01
Level 3
Level 3
In response to Rob Huffman

‎03-20-2009 09:58 AM

Thanks guys, I appreciate it. One more question, where do I get the device packs that might go along with 4.1(3)?

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Rob Huffman
Hall of Fame
Hall of Fame

‎03-20-2009 10:47 AM

Hi John,

Device Packages are located here (right close to the SR's);

Tools & Resources> Download Software> Voice and Unified Communications > Cisco Unified CallManager Version 4.1 > Unified Communications Manager/CallManager Device Packages

Hope this helps!

Rob

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jjoseph01
Level 3
Level 3
In response to Rob Huffman

‎03-20-2009 11:42 AM

I think Im getting lost at this point:

Cisco Unified CallManager Version 4.1

I see alot of other things like srst, unity express, call connector, etc. But I dont see the Cisco Unified CallManager Version 4.1

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Rob Huffman
Hall of Fame
Hall of Fame
In response to jjoseph01

‎03-20-2009 11:54 AM

Hye John,

No worries!

On the page you were looking at (that has CME,Unity Express etc.)near the top is this;

Software Delivery System

*New - Voice and Unified Communications is now available for download through the new delivery system.

To access Voice Software downloads, click here. (*click here)

This will take you to this area;

Tools & Resources> Download Software> Voice and Unified Communications > Cisco Unified CallManager Version 4.1 > Unified Communications Manager/CallManager Device Packages

Hope this helps!

Rob

0 Helpful

Go to solution
Jaime Valencia
Cisco Employee
Cisco Employee
In response to Rob Huffman

‎03-20-2009 12:35 PM

hopefully it won't break:

http://tools.cisco.com/support/downloads/go/ReleaseType.x?optPlat=&isPlatform=Y&mdfid=278853938&sftType=Unified+Communications+Manager%2FCallManager+Device+Packages&treeName=Voice+and+Unified+Communications&modelName=Cisco+Unified+CallManager+Version...

if it breaks follow the path Rob provided

BTW: Thx for the message on my new star Rob, this week it was thursday AM shift so today i got some extra sleep hehe

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful

Go to solution
jjoseph01
Level 3
Level 3
In response to Jaime Valencia

‎03-20-2009 01:02 PM

Rob, Java, thanks guys. I appreciate your help.

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