CCM 7.0 Auto Attendant

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Mar 20th, 2009
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The SRND is unclear. I know that Call Manager supports Auto Attendant where a caller can leave a message, but can it support the following:

Route call to an extension when a caller is give a choice.

Can a mailbox be setup on that extension without Unity so the caller can leave a message.

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shane.orr Sun, 03/22/2009 - 20:45
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So does your system have any type of Voicemail? I am not aware of anything that gives the capability of leaving a message without vm boxes or possibly IPCC... Call Manager provides all the call routing but can not have a VM reside on it natively.


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