03-22-2009 09:50 AM - edited 03-14-2019 03:50 AM
Hi,
How to customize Cisco CAD, so that I can see options for "reason codes", and caller details. Please explain. Do I need to configure Cisco Desktop Administrator for the same.
Any reply is helpful
Thanks,
Manish
03-22-2009 11:11 AM
Yes, this is done through the the Desktop Administrator.
david
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