CUPS: Cisco AXL Web Service problem

Unanswered Question
Mar 22nd, 2009
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Hi,


I'm configuring CUPS 6.0.5.1000-13. Services are running fine until yesterday that Cisco AXL Web Service status is "Not Running" but activation status is "Activated".


Also from CLI, utils service list shows me:


Cisco AXL Web Service[STOPPED] Component is not running


Any idea can help me run this service again?


Best regards,


- Adrián.

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gogasca Sun, 03/22/2009 - 16:18
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check troubleshooter, just to make sure UserID and password are correct and nobody has change the password in CUCM.

Check if there is a Firewall or osmething change blocking TCP port 8443 between CUCM and AXL.

Then make sure Tomcat and AXL services are running just fine in CUCM.


Adrian Saavedra Sun, 03/22/2009 - 23:29
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Hi Gonzalo,


Thanks for your reply. AXL settings and user-id are just fine under Troubleshooter.

This is a lab environment. I don't have equipment blocking traffic between CUCM and CUPS.

Tomcat and AXL Services are running in CUCM.


It's too strange...


Best regards,


- Adrián.




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