Please see the attached screen shot capture of the steps my customer followed to try and install GBNP Dial Plan on CUCM version 7.x.
This system migrated from version 4.4 to 7.x in January 2009. All other dial plans were installed when at 4.4 and then customer migrated to 7.x in Jan. But this (GBNP) is the first dial plan that he is installing after going to CUCM Version 7.x.
Although my customer followed the required steps it still shows that the GBDP in not installed as indicated in the attached Screen Capture.
Then he though he will uninstal and re-instal again, but when he went to uninstal he gets this error message as shown in the screen capture:
"The IDP cop file is not installed on this Server. Please instal the cop file to instal / uninstal the dial plan.
Which step has he missed, if he has missed a step?