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7970 Phone UI - Autofocus call tab on incoming call

epasqualotto
Level 1
Level 1

I 'm trying to auto-focus on call tab when a call income.

I need this feature because my customer often use the xml directory and if he left it open and pull the phone handset for answer the phone dial the directory number instead of answer.

Thanks

1 Reply 1

irisrios
Level 6
Level 6

Auto Answer connects incoming calls automatically after a ring or two. Auto Answer works with either the speakerphone or headset. Choose one of the following options to activate the Auto Answer feature for the directory number:

Auto Answer Off

Auto Answer with Headset

Auto Answer with Speakerphone

Make sure that the headset or speakerphone is not disabled when you choose Auto Answer with headset or Auto Answer with speakerphone. Do not configure Auto Answer for devices that have shared lines.

You can also configure Auto-pickup. It allows a user to use one-touch, pickup functionality for call pickup, group call pickup, and other group call pickup.

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