UCCX 7.0 intergration with CUPS 7.0

Answered Question
Mar 23rd, 2009
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Im tyring to get this integration owrking, however when my Adent desktop tries to login, I get an error saying that " an error has occured communicating to Cisco Unified presence service. The application will automatically contiune attempting to connect"


I have tested CUPS and evrything works on CUPS. I even ran the troubleshooter and it works okay.

Correct Answer by dlcharville about 8 years 3 months ago

Ok, got this working.


Had to add an Incoming ACL on the Presence server to allow for my users domain.


HTH


Dan

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dlcharville Thu, 04/02/2009 - 11:44
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I am running into the same issue. Did you gets yours working?


Thanks,

Dan

Correct Answer
dlcharville Thu, 04/02/2009 - 12:53
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Ok, got this working.


Had to add an Incoming ACL on the Presence server to allow for my users domain.


HTH


Dan

Ayodeji Okanlawon Fri, 04/03/2009 - 23:28
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Thanks, adding an incoming ACL for the agents network resolved the issue

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