cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
396
Views
0
Helpful
1
Replies

UCCX - 5 license shipped with CUCM

cjrchoi11
Level 1
Level 1

Hi,

I have UCCX 5 licenses which shipped with CUCM and want to know how conunt the license.

Is the license based on number of agent configured in UCCX or logged agent regardless of agent configured?

Thanks in advance,

1 Accepted Solution

Accepted Solutions

Hi John,

CCX 5 seat license which you have received is a promotional offer going from cisco, where you get the CCX application along with 5 agent license. These are the maximum number of agents logged in.

I guess you are aware that you'll need a MCS server and Windows OS to install and use this application.

-> Sushil

View solution in original post

1 Reply 1

Hi John,

CCX 5 seat license which you have received is a promotional offer going from cisco, where you get the CCX application along with 5 agent license. These are the maximum number of agents logged in.

I guess you are aware that you'll need a MCS server and Windows OS to install and use this application.

-> Sushil

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: