Upgrade Unity 4.0.4 to 4.2.1

Answered Question
Mar 24th, 2009

Is it possible to do a direct upgrade from 4.0.4 to 4.2.1? Do i need a PAK key for it?

I have this problem too.
0 votes
Correct Answer by rob.huffman about 7 years 10 months ago

Hi George,

This is a supported upgrade path :) Here is the related info;

Release Notes for Cisco Unity Release 4.2(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/release/notes/cu421rn.html

Upgrading Cisco Unity 4.x Software to the Shipping Version

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_010.html

Cisco Unity 4.2 System Requirements

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/requirements/42cusysreq.html#wp471567

You would need to purchase a 4.x to 5.x Upgrade License if you were going to 5.x or 7.x but not to go to 4.2(1);

Changes to Licensing for Cisco Unity 5.x

Cisco Unity 5.x includes the following licensing changes:

•Upgrading to Cisco Unity 5.x requires that you purchase an upgrade license. The upgrade license activates Cisco Unity 4.x licensed features on a Cisco Unity 5.x system.

•Beginning with Cisco Unity 5.0, voice recognition is available as a licensed feature.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp38747

Obtain the license file(s) for the upgrade to Cisco Unity 5.x.

Obtaining Cisco Unity License Files

License files, which enable the features purchased by the customer, are required for installing Cisco Unity software, for some upgrades, and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge020.html#wp1266535

Hope this helps!

Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
rob.huffman Wed, 03/25/2009 - 05:41

Hi George,

This is a supported upgrade path :) Here is the related info;

Release Notes for Cisco Unity Release 4.2(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/release/notes/cu421rn.html

Upgrading Cisco Unity 4.x Software to the Shipping Version

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_010.html

Cisco Unity 4.2 System Requirements

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/requirements/42cusysreq.html#wp471567

You would need to purchase a 4.x to 5.x Upgrade License if you were going to 5.x or 7.x but not to go to 4.2(1);

Changes to Licensing for Cisco Unity 5.x

Cisco Unity 5.x includes the following licensing changes:

•Upgrading to Cisco Unity 5.x requires that you purchase an upgrade license. The upgrade license activates Cisco Unity 4.x licensed features on a Cisco Unity 5.x system.

•Beginning with Cisco Unity 5.0, voice recognition is available as a licensed feature.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp38747

Obtain the license file(s) for the upgrade to Cisco Unity 5.x.

Obtaining Cisco Unity License Files

License files, which enable the features purchased by the customer, are required for installing Cisco Unity software, for some upgrades, and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge020.html#wp1266535

Hope this helps!

Rob

Actions

This Discussion