Upgrade Unity 4.0.4 to 4.2.1

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Mar 24th, 2009
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Is it possible to do a direct upgrade from 4.0.4 to 4.2.1? Do i need a PAK key for it?

Correct Answer by Rob Huffman about 8 years 2 months ago

Hi George,


This is a supported upgrade path :) Here is the related info;


Release Notes for Cisco Unity Release 4.2(1)


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/release/notes/cu421rn.html



Upgrading Cisco Unity 4.x Software to the Shipping Version


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_010.html



Cisco Unity 4.2 System Requirements


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/requirements/42cusysreq.html#wp471567



You would need to purchase a 4.x to 5.x Upgrade License if you were going to 5.x or 7.x but not to go to 4.2(1);


Changes to Licensing for Cisco Unity 5.x


Cisco Unity 5.x includes the following licensing changes:


•Upgrading to Cisco Unity 5.x requires that you purchase an upgrade license. The upgrade license activates Cisco Unity 4.x licensed features on a Cisco Unity 5.x system.


•Beginning with Cisco Unity 5.0, voice recognition is available as a licensed feature.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp38747



Obtain the license file(s) for the upgrade to Cisco Unity 5.x.


Obtaining Cisco Unity License Files


License files, which enable the features purchased by the customer, are required for installing Cisco Unity software, for some upgrades, and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge020.html#wp1266535



Hope this helps!

Rob


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Correct Answer
Rob Huffman Wed, 03/25/2009 - 05:41
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Hi George,


This is a supported upgrade path :) Here is the related info;


Release Notes for Cisco Unity Release 4.2(1)


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/release/notes/cu421rn.html



Upgrading Cisco Unity 4.x Software to the Shipping Version


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_010.html



Cisco Unity 4.2 System Requirements


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/requirements/42cusysreq.html#wp471567



You would need to purchase a 4.x to 5.x Upgrade License if you were going to 5.x or 7.x but not to go to 4.2(1);


Changes to Licensing for Cisco Unity 5.x


Cisco Unity 5.x includes the following licensing changes:


•Upgrading to Cisco Unity 5.x requires that you purchase an upgrade license. The upgrade license activates Cisco Unity 4.x licensed features on a Cisco Unity 5.x system.


•Beginning with Cisco Unity 5.0, voice recognition is available as a licensed feature.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/white/paper/culicenses.html#wp38747



Obtain the license file(s) for the upgrade to Cisco Unity 5.x.


Obtaining Cisco Unity License Files


License files, which enable the features purchased by the customer, are required for installing Cisco Unity software, for some upgrades, and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/upgrade/guide/ex/5xcuruge020.html#wp1266535



Hope this helps!

Rob


Rob Huffman Wed, 03/25/2009 - 09:27
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Hi George,


You are most welcome my friend!


Best of luck!

Rob

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