CUPS: Cisco AXL Web Service problem

Unanswered Question
Mar 25th, 2009

Hi,

I'm configuring CUPS 6.0.5.1000-13. Services are running fine until yesterday that Cisco AXL Web Service status is "Not Running" but activation status is "Activated".

Also from CLI, utils service list shows me:

Cisco AXL Web Service[STOPPED] Component is not running.

AXL settings and user-id are just fine under Troubleshooter.

This is a lab environment. I don't have equipment blocking traffic between CUCM and CUPS.

Tomcat and AXL Services are running in CUCM.

Any idea can help me run this service again?

Thanks,

- Adrián.

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Adrian Saavedra Wed, 03/25/2009 - 08:11

Hi Michael,

Thanks for your reply. I forgot include CUCM version. We're running CUCM 6.1.2.1000-13.

Thank you,

- Adrián.

htluo Wed, 03/25/2009 - 10:35

Does the user configured has AXL role on CUCM?

Michael

Adrian Saavedra Wed, 03/25/2009 - 11:29

Hi Michael,

Yes. It has been assigned the Standard AXL API Access Role.

I noticed this service was not running via RTMT after changing the timezone via CLI and rebooting the server.

Too strange...

Thank you,

- Adrián.

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