CUPS: Cisco AXL Web Service problem

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Mar 25th, 2009
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Hi,


I'm configuring CUPS 6.0.5.1000-13. Services are running fine until yesterday that Cisco AXL Web Service status is "Not Running" but activation status is "Activated".


Also from CLI, utils service list shows me:


Cisco AXL Web Service[STOPPED] Component is not running.


AXL settings and user-id are just fine under Troubleshooter.

This is a lab environment. I don't have equipment blocking traffic between CUCM and CUPS.

Tomcat and AXL Services are running in CUCM.


Any idea can help me run this service again?


Thanks,


- Adrián.

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Adrian Saavedra Wed, 03/25/2009 - 08:11
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Hi Michael,


Thanks for your reply. I forgot include CUCM version. We're running CUCM 6.1.2.1000-13.


Thank you,


- Adrián.

htluo Wed, 03/25/2009 - 10:35
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Does the user configured has AXL role on CUCM?


Michael

Adrian Saavedra Wed, 03/25/2009 - 11:29
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Hi Michael,


Yes. It has been assigned the Standard AXL API Access Role.


I noticed this service was not running via RTMT after changing the timezone via CLI and rebooting the server.


Too strange...


Thank you,


- Adrián.

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