cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
475
Views
0
Helpful
3
Replies

Call out MPE

ricardorojas123
Level 1
Level 1

Hi I have a cisco Meeting Place Express version Version: 2.0.3.35, and I Configured the outdial. I enable the H.323 and I set the following parameter:

E.164 address: 9000

H.323 ID : MPE

H.323 Number Type : Unknown

Local H.323 port: 1720

Use gatekeeper: No

H.323 gateway 1 : IP Address of the CCM.

But I cannot call to extension in the Cisco Phone registered in the Cisco Call Manager from the Meeting Place Web Page.

I open a terminal in the SSH and executes the following tests:

[mpxadmin@mpe mpxadmin]$ activity

VUI Configuration: 250 Sessions, 250 Confs

*** VUI INTERNAL STATUS UTILITY ***

DebugMenu:

1) Quick Status of all Ports 4) Make Test Call

2) Verbose Status of Port Range 5) Show All Confs

3) Display complete Port Information 0) Quit

Enter the Command (0 -- 100) []: 4

You entered 4.

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Enter destination for your call: 3003

The Telephone Number is 3003. Len is 4

Do you want specific ports? (t -- F): F

You entered F.

Placing Call .....

And the call is not established...What can I do?

(the MPE as H.323 Gateway in the CCM. And the call from the Cisco Phone to MPE are succesfull)

1 Accepted Solution

Accepted Solutions

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Check your CSS assigned to the H.323 gateway in CCM is valid (i.e. includes your 3003 extension and others).

Also ensure you've added the 'device name' of the h.323 gateway as the IP address of the MPE server.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

3 Replies 3

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Check your CSS assigned to the H.323 gateway in CCM is valid (i.e. includes your 3003 extension and others).

Also ensure you've added the 'device name' of the h.323 gateway as the IP address of the MPE server.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

thank you very much for your help, the problem was resolve :D (I check the CSS)

Once again thanks

:D

Greetings from chile

Now I go to "E-Mail Service Administration / SMTP Server Configuration" in the MPE !! to the email notification !

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: