WAAS error message

Unanswered Question

We are running a couple of WAAS boxes over the WAN. now the software version is 4.1.1d

It's quite often we get major alarm says "Kernel Crash files and / or User Core files detected ", and most of time it comes from WAAS box which nobody change any setting, and we do not feel any error in the network.

my question is what's the root cause of this problem and how to solve it?

I have this problem too.
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dstolt Fri, 03/27/2009 - 20:11


Are the files named the same every time? Crash/core files are created by a process terminating and writing the memory and code to a file and then restarting. Often this is a known problem, but without the file, it's difficult to know which process causes it. I recommend you open a TAC case, attach a sysreport and the Crash file and see what they have to say.



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