DMA plaformconfig.xml missing

Unanswered Question
Mar 26th, 2009

Hi All,

I have missed the following step where you install the -

Make sure that you copy the platformconfig.xml to the Universal Serial Bus (USB) key and apply this USB to the publisher before the W1 upgrade.

Is there a way l can still apply the license files to Cisco so that l can register the CUCM & IP phones?

Any help on this would be much appreciated.

Regards,

James

I have this problem too.
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Aaron Harrison Thu, 03/26/2009 - 03:52

Hi James

platformconfig.xml just contains IP addressing and hostname info for the primary server, used to automate the setup process a little bit.

The license info is contained in the main DMA tar file.

If you don't have the xml then you just enter the info manually as you go through setup.

I don't normally bother with platformconfig.xml...

Regards

Aaron

JAMES WEST Thu, 03/26/2009 - 04:13

Hi Aaron,

Thanks for your prompt reply and l have configured the Pub IP Adrress manually.

In regards to getting the licenses from Cisco do l go to - System > Licensing > License File Upload and cut and paste this information to gain the licenses l require for the CUCM DMA upgrade?

Thanks for your help.

Regards,

James

rob.huffman Thu, 03/26/2009 - 06:10

Hi James,

Just to add a note to the great tips from Aaron. (+5 points for this Aaron, nice to see you back :)

Obtaining Software Feature Licenses

You must obtain a software feature license after the upgrade from Cisco Unified CallManager 4.x releases. A software feature license activates features on your system for the specified license version.

Use this procedure to obtain a software feature license:

Procedure

--------------------------------------------------------------------------------

Step 1 Navigate to the License Registration web tool at http://www.cisco.com/go/license.

Step 2 Enter the Product Authorization Key (PAK) that you received with your Cisco Unified Communications Manager upgrade.

Step 3 Click Submit.

Step 4 Follow the system prompts. You must enter the MAC address of the Ethernet 0 NIC of the first node of the Cisco Unified Communications Manager cluster. You must also enter a valid e-mail address. The system sends the license file to you via e-mail using the e-mail address that you provided.

Step 5 You must upload the software license file to the server with the matching MAC address that you provided in Step 4. See the "Uploading a License File" section.

Step 6 After uploading the license file, you must obtain and upload license files for existing nodes and devices

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/7_0_1/upgrd701.html#wp172620

Data Migration Assistant User Guide Release 7.0(1a)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/7_0_1/dmaug701a.html

Migrating from Cisco CallManager 4.0(x) to 7.0(x)

When you migrate from Cisco CallManager version 4.0(x) to 7.0(x), the licenses that are required for existing phones and existing Cisco CallManager nodes is calculated and an intermediate file (XML file) that contains these license counts will be generated during the Cisco CallManager migration process. These licenses are given free of cost because you are already using these phones for Cisco CallManager version 4.x. If you are provisioning new phones and nodes after migrating to Cisco CallManager 7.0(x), you need to paste the intermediate license file in the License Registration window on CCO.

Use the following procedure to register existing licenses and request for new licenses.

--------------------------------------------------------------------------------

Step 1 In Cisco CallManager Administration, choose System > Licensing > License File Upload.

The License File Upload window displays.

Step 2 Click View File. A pop-up window displays that has the license information for existing phones and nodes. Copy this information. To copy the contents on this windrow, you can use Ctrl-A (Select All) and Ctrl-C (Copy).

Step 3 On the License Registration window of CCO website, in the text box provided, paste the file contents using Ctrl-V.

Step 4 You must enter the MAC address of the Cisco CallManager server that you are requesting the licenses for, and a valid E-mail Id.

Step 5 To obtain the actual license file, click Submit. A license file is generated.

Step 6 You must upload the license file to the server with the matching MAC address that you provided in Step 4. See the "Uploading a License file" section in the Cisco CallManager Administration Guide. This node takes on the functionality of the license manager.

...continued on next page

rob.huffman Thu, 03/26/2009 - 06:11

...from previous page

Go here;

https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet

Licenses Not Requiring a PAK

If you do not have a Product Authorization Key (PAK), please click here for available licenses. (use the please click here link)

Available licenses include Evaluation/Demo Licenses, Cisco ASA 3DES/AES, PIX Firewall 3DES/AES and DES Encryption, Cisco Services for IPS, and Cisco Unified Communications Manager Version Upgrade licenses.

Go to;

Voice Products

Then select;

Cisco Unified Communications Manager Device Upgrade License

Here is an overview of the previous info;

Watch out for the note detailed in Step #2 below;

Step 1 After you complete the Cisco Unified Communications Manager upgrade process, navigate to Cisco Unified CallManager Administration and choose System > Licensing > License File Upload.

The License File Upload window displays.

Step 2 Choose the license XML file from the Existing Files drop-down list, and click View File. The window refreshes and displays the information for the selected license. Copy all of the information in this file except the HTML tags. To copy the contents on this window, choose the appropriate text and choose Ctrl-C (Copy).

Step 3 Navigate to the License Registration web tool at https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet

Step 4 Enter the MAC address of the Ethernet 0 NIC of the first node of the Cisco Unified Communications Manager cluster.

Step 5 In the text box that is provided, paste the license file contents that you copied in Step 2 by using the appropriate keyboard shortcuts, such as Ctrl-V.

Step 6 Enter a valid e-mail address and click Continue. A license file generates.

The system sends the license file to you via e-mail using the e-mail address that you provided.

Step 7 You must upload the license file to the server with the matching MAC address that you provided in Step 4. See the "Uploading a License File" section.

Step 8 You can obtain licenses for new devices that you are adding to the upgraded system, if your system requires additional device license units.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/6_1_2/upgrd612.html#wp1495

Have a look at this great tip from Jason;

"when you capture the xml file for the DLUS etc after the upgrade so that you can post it on Cisco's web site, it might be wrapped in HTML. ie the first line and the last line are html, and the license utility will reject it. Remove the first and last line to resolve this."

Hope this helps!

Rob

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