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CRASH JTAPIPackageUpdate on CUE

joseph_samaha
Level 1
Level 1

Hi,

I'm integrating a CM with CUE, after finishing the cue WIzard integration (during that phase i can import users) and reloading the CUE, i got the below message: " CRASH JTAPIPackageUpdate JTAPIPackageUpda

te The system has detected that the CallManager version has changed. System nee

ds to reload for the changes to take effect.", the CUE starts agian, i can't import no more users, when i do sho ccn status ccm-manager, can't see the CM and voice mail is not fonctioning,, can you help me to resolve this issue?

Regards

1 Reply 1

irisrios
Level 6
Level 6

Can you post the following:

-show ccn subsystem jtapi

-show ccn status ccm-manager

-show sysdb /sw/apps/wf/ccnapps/runtime/callmanager