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RME 4.2 - PSIRT_EOX_offline.txt file partially working

glenn.ong
Level 1
Level 1

I'd downloaded the EOX offline report and put it in the appropriate directory successfully. I'm also able to generate a PSIRT report successfully.

However, when I'm trying to generate a EOS/EOL report..it will always fail and the reason for failure is "Unable to get data from Local files. Check files are available or not. Try again later".

Looking at the job log, it shows "ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.EOXDBUtil,updateDevicetable,472,SQL Anywhere Error -638: Right truncation of string datacom.sybase.jdbc2.jdbc.SybSQLException: SQL Anywhere Error -638: Right truncation of string data"

It is very strange that the same offline file can generate PSIRT report but not EOX report..can someone shed some light on this please?

Thx very much in advance.

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

This is a new bug, CSCsy75806. An database fix for this can be provided if you contact the TAC.