03-27-2009 03:05 AM
I have installed a Cisco works on Windows Server 2003 machine but when I open Cisco works it doesn't start. What is the path of Cisco works to enter in Internet explorer?. Thanks.
03-27-2009 03:08 AM
03-27-2009 03:56 AM
I did what you say and doesn't works by ip neither by name
It is a virtual machine with VMWare
03-27-2009 04:04 AM
Are all services running?
You can check this by using "pdshow" on the CLI of the server.
If they are not running you can start them with
"net start crmdmgtd"
and stop them (if necessary) with
"net stop crmdmgtd".
03-27-2009 04:32 AM
03-27-2009 04:48 AM
If the state is "running normally" or "Program started - No mgt msgs received" the process should be okay.
I think the main task is that your apache is not running!
Process= Apache
State = Never started
Pid = 0
RC = 0
Signo = 0
Start = N/A
Stop = Not applicable
Core = Not applicable
Info = Not applicable,
Use the command "net start crmdmgtd" to start all the processes!
03-27-2009 05:29 AM
I paste the command output:
The requested service has already been started
More help is available by typing net helpmsg 2182
and Cisco works doesn't works
03-27-2009 05:52 AM
Did you try to stop all processes and restart them?
For more details you can find here the deployment guide for example:
03-27-2009 06:29 AM
I tried what you say and it continues not working
03-27-2009 07:05 AM
Are all processes started now?
If yes, is it possible to start the webinterface by using the shortcut on the servers desktop?
If not, do you have an active firewall on the server or are some needed ports not available?
An overview for the ports you should find in the install guide.
03-30-2009 04:59 AM
Now Cisco works it is working. I uninstalled it a then installed it but know I have a lot of problems. I don't know how to start to work with it.
03-30-2009 09:25 AM
Okay....
I think it is a good idea to read the following white paper:
http://www.cisco.com/warp/public/cc/pd/wr2k/lnmn/prodlit/cwsdg_dg.pdf
It's a deployment guide where you can find informations about how to configure your devices for management, how the discovery works and so on.
I think there are a lot of white papers in the DVD or look on the server under \\ROOT\CSCOpx\htdocs\help.
03-31-2009 02:50 AM
Following the document of deployment guide I configure snmp server in one Cisco Catalyst 3750 but now when I go to Cisco RME in Cisco works this error message appears License Server/Deamon Manager is down. Please check license.log for more information.
Always when I open web browser this error is showed:
Server Not Ready
Please wait..... System is still coming up. You will be redirected to login page soon
03-31-2009 03:12 AM
What is the input of the license.log? Did you check it?
Did you install the valid license or a trial-license (if such a license is available) when you installed the application?
The process to manage your devices is the following:
1. configure the snmp parameters on the devices (snmp-server community RO + RW)
1.1 Secure your community by using ACLs!
2. configure the Discovery process on Common Services for automatically discovery of new devices.
But you can manually add a device in the Device Manager on CS.
3. After the basic discovery on CS you can add the device to other modules like RME or DFM.
04-01-2009 01:06 AM
I can-t access Device discovery and CS. It shows me an error
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