ANM Certificate

Unanswered Question
Mar 27th, 2009
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Hi,


I'm trying to install a certificate for server authentication on ANM 2.1 but I'm experiencing an error.

"Exception in thread "main" java.lang.NoClassDefFoundError: com/cisco/nm/dcm/cs/platform/system/CertificateManager"

Is it a script error or a java version problem?


Thanks in advance


Roman


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j-block Thu, 04/02/2009 - 13:51
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Did you ever get an answer to this? I've seen this error before as well and couldn't find a solution.

roman.skrczypek Fri, 04/03/2009 - 04:42
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Hi John,


unfortunately I didn't get an answer. The problem still exists.


Roman

CARL HEMMINGSEN Wed, 06/17/2009 - 14:39
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Hi,


Just wondering if you resolved this problem?


I have exactly the same issue installing a Certificate onto my ANM Server running ANM 2.1(1)


If you didn't have any luck, I will raise a TAC Case.

roman.skrczypek Thu, 06/18/2009 - 11:25
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Hi Carl,


we resolved this issue. A Cisco SE investigated the problem an he found an error in a script. There was a wrong hard encoded version number in it. But unfortunately I cannot find the name of the script at the moment.


Roman

CARL HEMMINGSEN Thu, 06/18/2009 - 13:18
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Hi Roman,


Did you raise a TAC case for this? If so do you have the SR number for it? It might make it easier if I raise it with Cisco.


Carl

Gilles Dufour Fri, 06/19/2009 - 06:01
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  • Cisco Employee,

CSCsz19949: anm-certificate fails with Java exception on certificate install


If you open a tac case, we can give you a script that will automatically correct this error.


The script to change is

/opt/CSCOime/bin/anm-certificate


G.

CARL HEMMINGSEN Tue, 06/23/2009 - 20:21
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OK, got the answer.


We are running ANM version 2.1, and were advised to edit the script /opt/CSCOanm/bin/anm-certificate and change the line that reads

ANM_VERSION=2.0

to read

ANM_VERSION=2.1


That was it. Obviously would be a good idea to take a backup of the script before making changes.

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