I have successfully installed the Unified Call Connector for MS CRM Server and verfied it is operating correctly. I installed the client and it can connect and do searches through CRM. Everything functions in that regard, but I can't get the "click-to-dial" function to work. I believe it has something to do with the TAPI driver, which is required during install, but I can't seem to find where to download/install it. Is there a place where I can download that on the Cisco website? The only place i found indicated it could be installed from the Call Manager CD, which I do not have.
I have Unified Call Connector for MS Windows and installed and working on other machines (I know that the two connectors aren't supposed to be running on the same machine, so I am using a seperate workstation just for CRM to test functionality). They are able to dial out just fine, but I am assuming the TAPI driver was installed during the setup process for that app.
Any help would be appreciated.