Unanswered Question
Mar 27th, 2009

Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn how Cisco Virtual Office Express provides an easier way to deploy and manage teleworker services with Cisco expert Pedro Leonardo. Pedro is the Cisco Virtual Office Security Solution manager in the access routing technology group (ARTG). Pedro's group focuses on providing router- and switch-based comprehensive solutions for teleworkers, mobile workers, small offices, branches, campuses, and service providers. Security is the basis of all solutions, on top of which are laid common applications and services including data, voice, video, telepresence, wireless, multicast, and more using the Zero Touch Deployment (ZTD) methodology. He joined Cisco in 2000. He holds a bachelor's degree in computer science and telecommunications, and a master's degree in information management from the University of Porto, Portugal.

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sushilmenon Mon, 03/30/2009 - 02:52


I would to know are there any docs in showing how to configure the sdp REGISTRAR and the virtual office management gateway .



b.hsu Tue, 03/31/2009 - 11:06

How long will it take to setup CVO Express?

leleonar Tue, 03/31/2009 - 16:04


From the end-user perspective, it depends on how long it takes the user to plug-in all the cables (meaning connecting the CVO router to the Internet modem/router).

After the cables are plugged-in, it takes less than a minute to have the box securely configured with VPN, Firewall, and PKI certificate, etc.

On the IT administrator side, the first time, it takes less than one hour to install the CVO Express head-end. After that, adding a users can take no time at all, or we can optionally add profiles on PKI-AAA for conditional access to the corporate site.

Best Regards,

b.speltz Thu, 04/02/2009 - 08:31

Does CVO Express has support for family (spouse and kids)?

leleonar Thu, 04/02/2009 - 10:09


Yes, CVO Express has support for the Family (Spouse and Kids).

We configure 2 separate VLANs, one for corporate traffic and one for guest traffic.

Now the question is: how does a user/device gets apply to one VLAN or the other?

We have two ways: we can physically attached the two VLANs to separate switch port, two port per VLAN.

Or we can use 802.1x where we dynamically assign a VLAN to a port based on use device authentication.

For wireless, we can have two SSIDs, one for corporate and one for guest, and using two separate VLANs.

Best Regards,

Pedro Leonardo

leleonar Fri, 04/03/2009 - 09:39


Yes, CVO Express supports zero-touch deployment and that is the deployment method that we recommend.

The Cisco routers can be shipped directly to the final location, with a factory (CVO configuration). The CVO default configuration only enables DHCP on the WAN port. So it is save to ship routes, because in case the fall in the wrong hands, the router will not have any company specif configuration.

The router only need to be order with the CVO option selected at the time that the order is place.

Best Regards,


b.hsu Wed, 04/08/2009 - 11:10

What Cisco tools for Routers can I download from the Cisco site?

leleonar Wed, 04/08/2009 - 12:09


For CVO Express, we have a "configuration tool" available at This tool does now need to be downloaded, it available directly from our Cisco website.

in addition, there is an initial configuration tool to setup the WAN connectivity from Cisco - this tool is called Cisco Configuration Professional. It can come pre-installed in the router, or be downloaded from

In additional we support using the Cisco Configuration Engine 3.0 or above from Cisco.

Best Regards,


leleonar Wed, 04/08/2009 - 14:21


CVO Express is supported for 871/881/891/1811 as remote site.

For head-ends, CVO Express supports and Cisco Integrated Services Router above 1800, 7206 with VSA encryption card, or the ASR100x series.

Best Regards,



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