ASA 5520 Not releasing Connections after user disconnects.

spetrill1 · ‎03-27-2009

Whenever users drop the connection to the asa using the cisco vpn software the ASA 5520 is Not releasing Connections after.

So when they try to log back in it errors out on the user end. i have to go into the ASA and logout the hung connection and then ther are able to reconnect.. Does anyone know how to get around this problem? Thanks!

Robert Salazar · ‎04-01-2009

I'd check how the users are disconnecting their sessions.

If they don't gracefully disconnect (unplug their cable) the ASA may keep that session up for the duration of the idle-timeout.

The default-idle timeout is 30 minutes. You may choose to lower that value in the respective group-policy.

HTH,

Rob