Delete User Mailbox

Unanswered Question
Mar 28th, 2009
User Badges:

Hi , I'm trying to delete user mailbox in Cisco Unified Business Edtion 6.1(3) , also i'm trying to using the Bulk User Delete that have on ciscounitytools.com web site

but when i'm trying to search users not happen .


Some one know this problem ?


Thanks

Eyal Elbaz

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Jaime Valencia Sat, 03/28/2009 - 15:21
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

yes, you're using it in a non-supported version


Version Bulk User Delete: 1.0.5, 3/8/2009

Statistics 4.5 meg self extracting EXE install file. (requires Informix ODBC Drivers to be installed)

Compatibility Unity Connection 7.0(1) and later

Support NOT TAC supported


It's clearly noted for which versions the tools are for, do not use them on nonsupported versions


HTH


java


if this helps, please rate

lindborg Sun, 03/29/2009 - 08:47
User Badges:
  • Cisco Employee,

Just to add to that - CoRes (business edition) doesn't let you bulk delete users out of Connection - you have to do it from the Call Manager side of the fence to keep the DB links between the two clean.

elbaz_eyal Sun, 03/29/2009 - 12:22
User Badges:

OK , i'm trying to delete this end user

but i'm using a LDAP System .

So i'm deleted this user from the LDAP Directory and Perform a new full sync but

this user is still on the Call Manager when i'm search at end user.


How should i'm need to delete this user with this situation of LDAP System ?


Please Help


Thanks ,


Eyal Elbaz

Jaime Valencia Sun, 03/29/2009 - 23:20
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

it's IMPOSSIBLE you're using LDAP.

LDAP was not included until the 7.X CUCMBE release, 6.X does no have that. read this:


LDAP System Configuration

http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/6_1_1/ccmcfg/b02ldsys.html


LDAP System Configuration


This chapter, describing the LDAP menus, does not apply to Cisco Unified Communications Manager Business Edition systems. If you attempt to enable LDAP synchronization on a Cisco Unified Communications Manager Business Edition system, a message displays indicating that the requested update is not permitted.

Updating LDAP System Information


The LDAP menus do not apply to Cisco Unified Communications Manager Business Edition systems.

LDAP System Configuration Settings


The LDAP menus do not apply to Cisco Unified Communications Manager Business Edition systems.


follow these instructions to delete the user


Modifying or Deleting Individual User Accounts

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac_cmbe/guide/6xcucmbemac110.html


FYI, even if you find a way around the ldap interface not letting you do this, this turns your system into a non-supported system. CUCMBE 6.X is not supported with LDAP


HTH


java


if this helps, please rate

elbaz_eyal Sun, 03/29/2009 - 12:23
User Badges:

OK , i'm trying to delete this end user

but i'm using a LDAP System .

So i'm deleted this user from the LDAP Directory and Perform a new full sync but

this user is still on the Call Manager when i'm search at end user.


How should i'm need to delete this user with this situation of LDAP System ?


Please Help


Thanks ,


Eyal Elbaz

Actions

This Discussion